Privacy Policy
When we refer to "we", "us" or "our", we mean Dealicious Inc. Where we refer to "you" or "your" we mean you, the person using our services.
As a communication and information service provider, Dealicious Inc. (refer to as ‘website or sinsangmarket.kr’) complies with the Privacy Regulations under the relevant statutes, such as the Communications Secret Protection Act, the Telecommunications Business Act, Personal Information Protection Act, the law regarding the promotion of information and communication network use and protection of information.
In addition, we are committed to protecting users' rights and interests by establishing policies for handling personal information in accordance with the relevant statutes.
This Privacy policy applies to members who use the domestic web/mobile, web/app, dealibird, sinsang-studio, SO+, sinsang-mall services and services provided by the company.
1. Collect personal information: purpose, retention period, and items
A. For the purpose of membership registration, smooth customer consultation, and providing various services, we are collecting personal information at the beginning of the membership process. Even though a user did not enter selective information into the fields, there is no limit to use the service. The personal information that we collect from users at the time they sign up for membership is as follows.
B. The company processes and retains personal information within the purpose and period of collection and use of personal information consented to when collecting personal information from the information subject.
Case | Items to be collected and used | Purposes of collection and use | Period to retain and use |
|---|---|---|---|
Required item When you register for SinsangMarket, (a representative member of a wholesale/retail store) | [Required] ID, Password, mobile phone number, name, email address, owner’s name, owner’s ID (name, date of birth),
[Required Using Android App] device registration number (Device ID or IMEI),
[Required When you sign up through the web page] Identification information (name, date of birth, gender, local or Foreigner, Duplication Information, mobile phone number, mobile carrier) | For user identification, confirmation of intention to register, confirmation of legitimate retailer/ wholesaler, sending notices, dealing with complaints, and preventing fraud, (When a representative member of a retail store uses dealibird service) For dealibird service user identification and sending notice. (When a representative member of a wholesale store uses Sinsang-Studio service) For Sinsang-Studio service user identification and sending notice. | The user information will be deleted 14 days after submitting the application for withdrawal of membership.
Information for preventing fraud is discarded 1 year after withdrawal |
Required item When you register for SinsangMarket (a staff/ Designer member of a wholesale store) | [Required] ID, Password, mobile phone number, name, email address,
[Required Using Android App] device registration number (Device ID or IMEI),
[Required When you sign up through the web page] Identification information (name, date of birth, gender, local or Foreigner, Duplication Information, mobile phone number, mobile carrier) | For user identification, confirmation of intention to register, confirmation of legitimate retailer/ wholesaler, sending notices, dealing with complaints, and preventing fraud, (When a representative member of a retail store uses dealibird service) For dealibird service user identification and sending notice. (When a representative member of a wholesale store uses Sinsang-Studio service) For Sinsang-Studio service user identification and sending notice. | The information will be deleted 14 days after submitting the application for withdrawal of membership.
Information for preventing fraud is discarded 1 year after withdrawal |
Required item When you register for SinsangMarket (a staff/ MD member of a wholesale store) | [Required] ID, Password, mobile phone number, name, email address, staff documents
[Required Using Android App] device registration number (Device ID or IMEI),
[Required When you sign up through the web page] Identification information (name, date of birth, gender, local or Foreigner, Duplication Information, mobile phone number, mobile carrier) | For user identification, confirmation of intention to register, confirmation of legitimate retailer/ wholesaler, sending notices, dealing with complaints, and preventing fraud, (When a representative member of a retail store uses dealibird service) For dealibird service user identification and sending notice. (When a representative member of a wholesale store uses Sinsang-Studio service) For Sinsang-Studio service user identification and sending notice. | The information will be deleted 14 days after submitting the application for withdrawal of membership.
Information for preventing fraud is discarded 1 year after withdrawal |
| When you agree Using personal information for marketing purposes | [Optional] Service Usage History, payment records, mobile phone number, email address, name, SinsangMarket ID, cookies | For provide opportunities to participate in marketing and customized services | The information will be deleted 14 days after submitting the application for withdrawal of membership.
Or if you withdraw your consent. |
| When you register for Sinsang Ad agency | [Required] Name, mobile phone number, email address, Account Information (Bank, Name of depositor, Account Number) | Confirmation of intention to join the membership, for user identification, sending notices, dealing with complaints, and preventing fraud. | Information for preventing fraud is discarded 1 year after withdrawal
The information will be deleted 14 days after submitting the application for withdrawal of membership. |
| When you contact customer service | [Required] business license number, ID, owner’s mobile phone number | For user identification, and customer service | 3 years (Act on Consumer Protection in E-Commerce, Etc.) |
| When you purchase products (retailer) | [Required] shop name, owner’s mobile phone number, recipient name, recipient’s address, recipient’s mobile phone number, depositor name, purchasing agent’s mobile phone number | For sending products | Discard after achieving the purpose |
| When you exchange or return products (retailer) | [Required] exchange or return information (name, address, mobile phone number) | For exchange and return products | Discard after achieving the purpose |
When you use SinsangCash Service (Manual charging) | [Required] Name of depositor | For Charging Sinsang-Cash | Discard after achieving the purpose |
| When you get refund in cash | [Required] bank account information for refund (bank name, account holder, account number) | For refund | Discard after achieving the purpose |
| Information collected automatically when you use the service | [Required] device information(OS, device model, screen size, device ID), IP address, cookies, service usage record(log data, IP, bad usage record), ADID or IDFA | For identity check, providing service usage statistics and customized service, preventing fraud and unauthorized use | Delete membership withdrawal applications 14 days later
Information for preventing fraud is discarded 1 year after withdrawal Log data and IP information are kept for 3 months after withdrawal (Communications Privacy Protection Act) |
| When you use SinsangTalk | [Required] conversation log | For resolution in case of dispute | 1 year |
| When you request to use Dealibird service | [Required] owner’s name, owner’s mobile phone number, owner’s SinsangMarket ID, email address | For user identification, confirmation of intention to request, guide how to use the service | Delete membership withdrawal applications 14 days later
Discard after achieving the purpose |
| When you use Dealibird service | [Required] wholesale member information(shop name, address, mobile phone number) | For user identification, dealing with complaints, and customer surveys, Using the Dealibird service | Delete membership withdrawal applications 14 days later
Discard after achieving the purpose |
| In the event of a reward after a research | [Required] Name, address, Resident Registration Number | For tax treatment of participants' compensation | Delete 5 years after collection (Framework Act On National Taxes, Article 85-3) |
When you register for SinsangStudio service (a member of a wholesale/retail store) | [Required] Email address, ID, Password, mobile phone number | For user identification, Contacting for fulfill the contract, Provision of information according to the use of the service, Consultation and handling of complaints, preventing fraud, take a product and then return after filming, customer surveys, utilization statistics. | Information for preventing fraud is discarded 1 year after withdrawal
|
When you register for SinsangStudio service (a partner company member) | [Required] Representative name, Contact Number, representative's identification (name, address, Resident registration number), Account Information (Bank, Name of depositor, Account Number, a copy of an account)
※ Resident registration numbers are collected for members who need to issue personal tax invoices pursuant to Article 32 (1) of the Value-Added Tax Act. | membership registration, the issuance of a tax invoice, payment for transaction, take a product and then return after filming, Provide customized services, customer surveys. | |
| When you purchase service in SinsangStudio | [Required] Email address, mobile phone number | Payment service provided. | |
| When you register for SO+ service. | [Required] Name, Email address, mobile phone number | Confirmation of intention to join the membership, For user identification, preventing fraud, Using services, Provision of information according to the use of the service, Consultation and handling of complaints. | Information for preventing fraud is discarded 1 year after withdrawal
|
| When Registration of notification about "information of Purchasing agent." in SO+ solution. | [Required] Account information for payment by proxy (Bank, Name of depositor, Account Number), Contact Number
[Optional] Account information for agent charge (Bank, Name of depositor, Account Number), Account information on the bill (Bank, Name of depositor, Account Number) | To provide sales management functions to Purchasing agent members | |
| When Registration of information about "wholesaler" in SO+ solution. | [Required] mobile phone number | For Apply Purchasing by proxy. | |
| When signing up for Sinsang Market Membership Service (wholesale member) | [Required] ID, password, subscriber's mobile phone number, subscriber's name, e-mail address, representative's name | Confirmation of intention to sign up for membership; user identification and authentication; Check whether it is a normal wholesale business and delivery of notices; Service use and complaint processing; Prevention of illegal use of service | When canceling membership Information to prevent fraudulent use is deleted after one year |
| When using Sinsang-mall service | [Required] UID (user identifier), name, mobile phone number | Confirmation of intention to sign up for membership; User identification and confirmation of intent to apply for service use; Encryption for member linkage, delivery of notices; Information on how to use the service and processing of complaints Prevention of illegal use of service | At the end of service use |
| When purchasing a Sinsang-mall service | [Required] Name, mobile phone number, delivery address | Provision of products and delivery services | Discard after achieving the purpose |
C. Basically, personal information held by us will not be kept for longer than needed for the purpose for which we collected it. However, certain information will be kept for a specified period of time because of the following reasons.
1) Reasons for information retention according to the company's internal policy.
- To record the abuse history The reason to retain information: the prevention of fraud and abuse. The period to keep the information: 1 year
2) Reasons for information retention by relevant laws. In the case that there are a need to reserve the information due to laws, policies, and regulations, we keep the information for a certain period of time, which is set by the corresponding regulation. In such a case, we keep the information only for archival purposes, and the retention period is outlined below.
① ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC.
- Records of payment and supply of goods, etc.: 5 years
- Records of contract or withdrawal of subscription: 5 years
- Records on the handling of consumer complaints or disputes: 3 years
- Records on display and advertisement: 6 months
② ELECTRONIC FINANCIAL TRANSACTIONS ACT
- Records on electronic financial transactions: 5 years
③ PROTECTION OF COMMUNICATIONS SECRETS ACT
- System Visit record: 3 months
④ VALUE-ADDED TAX ACT, FRAMEWORK ACT ON NATIONAL TAXES
- Tax base and tax amount report data of value-added tax: 5 years
D. We collect personal information in the following ways:
- Certain information will be created and automatically recorded by our IT systems when you use or activate a service program provided by us.
- Our service users can provide any information spontaneously while joining or using the service.
E. The company does not process personal information of children under 14 years of age.
2. Offer of the personal information
A. We use the personal information of users in the range that we noticed in “1”. The purpose of using and collecting personal information”, and in principle, personal information will not be opened to the public or outside parties without the user's prior consent. However, there could be an exception to the case below.
- In the case that users have agreed in advance.
- The law and registration or investigative agency require cooperation for investigation purposes, which is followed by the standard procedure in law.
B. The detail personal information that we provide to third parties is as follows.
Recipient | Purpose of provision | Items provided | Period to retain and use |
|---|---|---|---|
| Purchasing agent member for SO+ service. | For Apply Purchasing by proxy. | wholesaler ‘s mobile phone number | Discard after achieving the purpose |
C. When an order or payment has been made, personal information must be provided to a third party in order for delivery and consultation to proceed smoothly. Members may withdraw their consent without consent to the provision of personal information to a third party, but in this case, use of the service may be restricted.
- If you wish to restrict provision to third parties, refer to “5. Please refer to “Matters regarding the rights, obligations and exercise methods of information subjects and legal representatives.”
D. If there is a request from an investigative agency for investigation or investigative purposes, the information may be passed on to a third party in accordance with the procedures and methods prescribed by law.
3. Entrustment of personal information processing (Consignment and overseas transfer of personal information)
A. We entrust part of its work to the outside to provide convenient and better services. We entrust part of its work necessary to provide services to outside companies, stipulates the matters necessary for the entrusted party to safely process personal information, and carries out management or supervision to ensure such safe processing, in accordance with the Personal Information Protection Act. If a user does not use the service related to the work entrusted to the entrusted party, his/her personal information will not be provided to the said entrusted party.
(The asterisk-marked company(*) is a subcontractor for personal information re-entrustment.)
Entrusted Company | Entrusted Operations | Period to retain and use |
|---|---|---|
NICE Information Service Co.,Ltd. KG Mobilians | Identity check | |
| CJ Logistics Co.,Ltd., Kakao Mobility Corp., *Hanjin Express Co.,Ltd., *LX Pantos Co.,Ltd | Delivery service, Product delivery service when using sinsang-mall service | |
KG INICIS Co.,Ltd., NAVER Financial Corp, NICE Payments Co.,Ltd., Viva Republica Inc., Fiserv Inc. *NHN KCP | Electronic payment | |
| Hecto Financial Co.,Ltd. | Account information check | |
| Amazon Web Services Inc. (Domestic region) | Data management | |
| NURIGO Inc. | Send SMS | |
| yunpian | SMS sent overseas | |
| LinkHub Co.,Ltd. | Send notification, Open/Closed business inquiry | |
| Kakao Corp. | Operation of Kakao Channel and sending notification using KakaoTalk | |
| TMTR, Growth Interactive, Blad Company | Sales and operate advertisement | |
| Mir Global Networks Co.,Ltd. | Domestic/Overseas delivery service | |
| SAGAWA Express Co.,Ltd. | Local delivery in Japan | |
| KTNET Co.,Ltd. | Export declaration | |
| Space river | Logistics delivery system operation | |
| Qoom Networks, Inc. | Operate a survey platform and Send a mobile gift voucher | |
| NHN Cloud Corp. | Operating Kakao talk Biz message platform for SinsangStudio service | |
| Alipeople Inc. | Providing interlocking KAKAO talk service, for purchasing agent members in SO+ solution. | |
ServeOne Co.,Ltd . *Cafe24 | Sinsang-mall website order management, inquiry handling Sinsang-mall website maintenance, |
※If preservation is necessary pursuant to the provisions of relevant laws and regulations, it will be used and stored for the relevant period.
Relocation company | Contact | Purpose of transfer | Item | Country | Date and method of transfer | Retention and use period |
| Hangzhou Yunpian Network Technology Co., Ltd. | Hot-line: Email: | Overseas SMS sending | phone number | China | Transmission via network when requesting SMS delivery | Until the purpose of use is achieved |
※If preservation is necessary pursuant to the provisions of relevant laws and regulations, it will be used and stored for the relevant period.
B. In accordance with Article 26 of the Personal Information Protection Act, the company stipulates in documents such as prohibition of processing personal information, technical and administrative protection measures, re-entrustment restrictions, management and compensation of trustees, and supervises whether the trustee handles personal information safely.
C. If the details of the entrusted work or the trustee changes, we will disclose it through this personal information processing policy without delay.
4. The methods and procedure to destroy personal information
In principle, personal information held by us will not be kept for longer than needed for the purpose for which we collected it. The methods and procedures to destroy personal information are outlined below.
A. The destroy procedure
- The information entered by users for membership registration, etc. is stored for a certain period of time (referring to retention and use period) and then destroyed due to information protection reasons in accordance with internal policies and other related laws.
- Same personal information is only used for archival purposes unless required by applicable law.
B. Destroy method
- Personal information printed on paper is shredded in a paper shredder or incinerated.
- Personal information saved in electronic format is destroyed by using the technological method, which will not allow reviving the information.
5. The right of users and how to exercise their rights
A. Users can view or amend their personal information registered on the website at any time, and require membership withdrawal.
- Please click “my information management” if you wish to view or amend personal information, and you can inform us through “inquiries” for membership or agreement withdrawal.
- Otherwise please contact our privacy manager in any way such as email, call or in writing, and then we will take action immediately.
B. In the case that there is a correction requested from its user due to errors with the personal information, we will not use or provide any of it before correction is made. Also, when the false personal information is already delivered to the third party, we will immediately inform the third party of the corrected part and make sure it is corrected.
C. Withdrawal or delete information at the users’ request is handled as stated by “4”. Time period to retain and use the personal information”. We ensure that it cannot be viewed or used for the time remaining.
6. Installation and management of a device that allows collecting personal information automatically
A. We automatically collect your device equipment number (device id or IMEI) when you execute our program in order to create account information. If you object that the device equipment number is automatically being collected, you cannot use our service.
B. We use "cookies" to collect information and store your online preferences frequently in order to provide specified services for its users. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page, and it is often saved in the hard disks of the user’s computer.
We use cookies for the following reason.
a. Intended use of cookies
These cookies are analyzed to measure the access frequency, visit time, etc… and they collect information about your browsing habits in order to make advertising more relevant to you and your interests. The information providers of target marketing and personalized service have the right to install cookies. Therefore, users can accept all cookies, check when cookies are being saved or reject to store all cookies by selecting the settings option in the web browser.
b. How to disable cookies
Ex) Do you wish to disable cookies? Users can accept all cookies, check when cookies are being saved, or reject to store all cookies by selecting the settings option in the web browser.
c. How to select the settings?
Ex) On your browser toolbar, select More > Select Settings. > Near the bottom of the page, select Show advanced settings. > In the "Privacy" section, select Content settings. > Select Allow local data to be set (recommended). > Select Done.
But you may have trouble using some login services when you reject cookies.
7. Technical & administrative protection policy for personal information
In terms of the privacy policy for our users, we are taking technical and administrative measures, so then the personal information is not lost, stolen, leaked, or damaged.
A. Preparatory measure for hacking We are committed to preventing privacy leaks or damage from hacking or computer viruses. We often back up data in preparation of personal information damage and prevent personal information leakage by installing a brand-new anti-virus program and guarantee a safe transmission of personal information by adopting cryptographic communication. Also, we control unauthorized access from outside through firewall system management. We are trying our best to obtain all possible technologies for system security.
B. Staff training and strict internal control for information security. Only a limited number of staff members can handle personal information. We assign and renew the special code regularly for security reasons. The treatment of personal information is always one of our top priorities and we run an education program for the person in charge.
C. Management for the authority of personal information protection We try to solve and correct a problem found in our system immediately. We review the compliance of the person in charge and confirm the execution of privacy statements through the authority of personal information protection. However, we are not responsible for information leakage and other problems, which are caused by internet error and the mistake of the user.
8. The contact number of the privacy manager
For all complaints about personal information protection during the use of our services, users can report to the personal information manager or the department in charge. We will quickly provide sufficient answers to the users' reports.
A. Chief Privacy Officer
- Name : Lee Yong-hwa
B. Privacy Center
- Department : Information Security Team
- Personal Information Protection Manager : Kim Hye-won
- Email : [email protected]
C. Customer Center
- Email : [email protected]
9. Duty of notice
If there is added, deleted, or amended content on the policy of personal information, we will inform our users in the webpage (https://sinsangmarket.kr).
Notification date : Dec 15, 2023
Effective date : Dec 22, 2023
